MAPRO GROUP

At MAPRO GROUP companies, we take the quality of our work seriously. Our goal is to keep our customers satisfied, ensure they can rely on us, and encourage them to return. At the same time, we want every employee to understand that quality starts with them—in their daily work and in their approach to colleagues and customers.

Our quality policy is based on the following principles:

A satisfied customer comes first
We listen to our customers, ask about their needs, and aim to provide solutions that work, are safe, and meet their expectations. We want them to know they can rely on us.

Management responsibility and trust in the team
The company management creates the right conditions for everyone to work effectively and supports open communication. We know that high-quality results cannot be achieved without a good team.

Everyone has an impact on quality
Every employee contributes to quality, whether they work in the warehouse, in the office, or in the field. We are all part of one team, and our work is connected. We aim to deal with mistakes quickly and openly because we want to do things better.

Our processes are well organised
We follow clear procedures that help us achieve reliable results. When a process is well organised, there is less risk of making mistakes or forgetting something.

We keep improving
We do not rest on our success. We regularly ask ourselves what we can do better—in our work, communication, and services. Every idea for improvement matters.

We make decisions based on facts, not feelings
We use data, figures, and experience to make smart decisions and plan for the future. We rely on both experience and facts.

We work with reliable partners
Our suppliers are our partners. Good relationships and clear rules help us ensure quality on their side as well.

All employees are familiar with this quality policy, and we follow it every day. It is important to us not only because of ISO 9001 certification, but mainly because we want to do honest and professional work that we can be proud of.

Ing. Martin Lucký, CEO MAPRO GROUP

19 January 2026, version F.

The holding company of MAPRO GROUP, MAPRO spol. s r.o., is a registered family business in accordance with the definition of family entrepreneurship approved by the Government of the Czech Republic. The “Czech Family Business” certificate confirms that the company meets the required conditions and is listed in the Czech Register of Family Businesses, maintained by the Association of Small and Medium-Sized Enterprises and Crafts of the Czech Republic.

The subject of the management system:

Wholesale, agents involved in the sale of industrial machinery and equipment (PKD 2007 46.14)

Installation and service of plastics processing technologies (PKD 2007 33.12, 33.14, 33.20)

The scope of the management system:

Legionów 94N, 42-202 Częstochowa (PKD 2007 33.12, 33.14, 33.20, 46.14)

The subject of the management system:

Development, production, installation and service of plastics processing technologies (SK-NACE 28.96; 28.99; 33.2)

Wholesale with other machinery intended for industry (SK-NACE 46.69)

The scope of the management system:

Orovnica 230, 966 52 Orovnica; Slovenská republika (SK-NACE 28.96; 28.99; 33.2; 46.69)

The subject of the management system:

Development, production, installation and service of plastic processing technologies (CZ-NACE 28.96; 28.99; 33.2)

Wholesale of other machinery for industry (CZ-NACE 46.69)

The scope of the management system:

Bystrovany 339, 772 00 Olomouc (CZ-NACE 28.96; 28.99; 33.2)